System Servicing
Proper support for your automatic watering system is an integral part of the Auto-Rain service, and this is why we are happy to provide an annual maintenance service.
We have developed this into a central and reliable part of our business, and we currently service over 90 installations in the London area. Most of these are systems are ones that we have installed, but many others are systems installed by other companies or garden owners that we have taken over and now maintain.
Our normal maintenance service consists of two visits per year; one to set up, check and start up your system at the beginning of the season, which normally involves changing batteries, reconnecting pumps and water supplies and checking the controllers, and a second visit in the autumn to shut down the system, drain pipework and disconnect pumps. This is to ensure that there is no frost damage during the winter and that everything electrical is left safe and isolated.
Signing up for our service is simplicity itself. Each February we will send you a letter giving our fixed price for our service in the current year. The maintenance costs start at about £100 and are entirely dependent upon the size of your garden and complexity of the watering system. Most visits take between 2 and 4 hours. All you need to do is sign the form, send it and a cheque in our stamped and addressed envelope, and we will give you a call to arrange a suitable time and date for our visit.
We are more than happy to take on the maintenance and overhaul of an irrigation system that has been installed by someone else. In fact this is one of our specialities. Sometimes, depending on the available information our first visit may be prolonged, particularly if maintenance of the system has been neglected. But most problems can be solved with a bit of expert care and attention.
We should add that the Annual Maintenance Agreement (AMA) does not cover rectification of any damage and failures that occur to the watering system during the watering season (other than those covered by our 2 year installation guarantee ).
These situations will be quoted individually as and when they occur.
